Much of the equipment that provides electricity to your home or business is owned by Ripley Power and Light Company. However, you, the customer, are responsible for equipment once it reaches your home or business.
This graphic below depicts equipment owned by Ripley Power (in blue) and customers (in gold). If an event causes damage to any equipment owned by Ripley Power, we are responsible for repairs. If an event causes damage to any customer-owned equipment, the customer is responsible for repairs.
Customers should hire a licensed electrician when making repairs to customer-owned equipment. This happened recently when the February 3 ice storm damaged some meters; before Ripley Power and Light could restore power to the home, the customer had to call an electrician to repair the meter.