1. This is the customer account number that identifies you in our records. When you pay your bill, we ask that you enclose or bring the bottom part of your bill so that we can see this number.
  2. This is the amount you owe for your utilities for the most recent billing period, plus any past-due amounts.
  3. Your payment is due on this date; each month this due date will be about the same.
  4. We add this amount to your current bill if your payment is late.
  5. You will owe this total amount if your payment is late.
  6. Your bill is based on electricity used at this address.
  7. All meters are read on the first day of each month. Bills are mailed within the first week of the month.
  8. This is the number of days since your electric meter was last read; the number of days of utility usage on which your current bill is based.
  9. If you prefer to pay your bill in person, you can pay at 150 S. Main St. in Ripley or at 409 S. Church St. in Halls.
  10. This information explains your current use of utilities. It shows how your meter readings changed and the amount of each utility that you used.
  11. This information keeps you up-to-date on your account balance, charges and payments.
  12. We will put messages in this space.
  13. Over time, you will be able to compare your utility usage.
  14. This is your route number.